Barbara E.
Submitted this review about The Auto Transport Group Review made Live: 3/24/2013 2:56:00 AM
This is my second time using The Auto Transport Group. I am very pleased with choosing this company, as the customer service is unparalleled. Mary at ext. 107 is terrific and I recommend going through her for your car transport needs. She will do everything possible to make your experience trouble free. Anthony, the dispatcher, gets the job done by matching drivers with customer needs. My car arrived two days earlier than I expected, which was great.
I dealt with another company once and had so much grief. They tried every trick in the book to take my deposit without getting my car transported. I can't begin to tell you what I went through- it was unnerving. Working with the Auto Transport group is so different. They aim to please.
My car was a little dirty when it arrived, but I paid for an open air transporter and the car traveled 3,000 miles, so I have to expect that even if I drove it all that way, it would have gotten dirty. A car wash is all it takes.
This is my honest and sincere assessment of this company. I could not, in good conscience, write a favorable review if it did not reflect my sentiments.
Shipment Details
Origin State:
Rhode Island
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
45591
Quote or Order Cost:
$1270
Car Condition
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