Company Response Review Report Review
Car Shipment

CLWong Submitted this review about TNT Transport Services
Review made Live: 9/20/2011 3:15:00 PM
I was referred to Mary and TNT by a colleague at work and I am very happy I used this company because of the great customer service and flexibility in shipping options. My daughter changed her mind about attending school on the West Coast and I needed to ship her car back to the East coast. I found the situation overwhelming at the time and Mary was wonderful to work with; I wasn't familiar with southern California area and LAX so she provided much assistance with the logistics of this operation which I was extremely grateful for. She was always available to answer any questions I had and she did so in a professional and comforting manner. The car arrived in good condition and ahead of schedule. I highly recommend this company to anyone who needs to ship a vehicle.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Maryland
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
95690
Quote or Order Cost:
$1364

Company Response
Karen Rodriguez from TNT Transport Services Submitted this response.
Response Date: 10/10/2011 7:36:00 PM
Hello Ms. Wong, I am so pleased to have assisted in the transportation of your daughter's vehicle. I know it was very overwhelming for you and happy I was able to ease some of the pain staking decisions on what to do in this situation. Our #1 goal is customer satisfaction and the promise to make this a pleasurable experience by putting all the worry on our shoulders and off yours. We are currently assisting your colleague at this time and thank him very much for guiding you to our Company. If you ever need our assistance in the future, you may e-mail me at manno@tnt-inc.com or phone me toll free at 866-566-5227x2542 Thank you again, Mary Anno - Special Services / TNT