Bill
Submitted this review about Stateway Auto Transport Review made Live: 4/4/2011 8:21:00 PM
Having never used Auto Transport services before, I was very leery of the entire process. Everyone promises the same thing and it's hard to tell one carrier/broker from another. After searching the Internet and looking at reviews, etc I decided to put my money with Stateway. This was due to three primary reasons - 1. Their feedback/rating on this site was excellent; 2. They are insured as a broker AND carrier through the DOT site and have the appropriate licenses (not all do); 3. They weren't the cheapest or most expensive (this means that my load wasn't going to wait for someone desparate enough to take the price nor was I overpaying for the job). I worked with Susie who was very understanding of my questions and provided all the right answers. She got everything set and ready for their dispatcher to get a carrier for my load. Within 24hrs of posting my load on "the board", I had a carrier call and set up a time for picup. The carrier was prompt, courteous and kept me updated on his status. The original, agreed, delivery was 5 days after pickup and he actually had my load there 2 days early!! I highly recommend Stateway and their carriers!!
Shipment Details
Origin State:
Iowa
Pickup:
On Time
Destination State:
Arizona
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
324398
Quote or Order Cost:
$2045
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