Review Report Review
Damaged Vehicle

Kurt W. Submitted this review about Starway Logistics LLC
Review made Live: 3/23/2015 6:15:00 PM
My car (BMW 325i) was certified sound by Maryland mechanic prior to shipment since I was transporting to a new state where I did not have an established mechanic available. I have a 5-speed manual transmission that I offered to drive up onto truck because I do not like people driving my car who are not familiar with manual transmissions. When the car was delivered (late) in Texas, the person signing for it said there was a strong burning smell coming from the car and they were afraid it might catch fire. When I arrived a day later I could smell a burned clutch smell and the transmission was locked up. I had the car towed to a mechanic ($85.) who reported the transmission/clutch had been severely abused. The repair cost was $1,825.00. Starway's insurance refused to cover any mechanical damage to any car they transported.

Do not use this service, drive the car yourself or use a reputable company. They severely damaged my vehicle and will not cover any repairs. Stay away from these guys.
Shipment Details
Origin State:
Maryland
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2576452553
Quote or Order Cost:
$875

Car Condition
  • Vehicle was dirty