Scott
Submitted this review about Specialty Mobile Systems Review made Live: 8/22/2009 11:49:00 AM
I shipped two cars from California to South Carolina. This is the third time I have shipped cars and the experience was very good. The vehicles arrived without any scratches or dents. They were fully inspected before being picked up and they did a great job loading and unloading. I am very nervous about shipping vehicles as I have bad experiences in the past (not with this company), and the driver did a great job. I drove our third vehicle across country and the shipping company arrived with our other two cars two days after we did. They were very prompt and thorough. Understand that if you ship on an open truck your vehicles will be dirty. I shipped my Porsche and Nissan and have had to wash them three times and they are still showing the road grime. If you want more protection, ship them in an enclosed container. You will pay a higher premium if you do go that route. On to the customer service. Amy was very cordial and thorough. She answered all of my questions and put my mind at ease. One of the biggest points I would recommend when shipping is to make sure that your vehicle is not going to be offloaded anywhere prior to your destination. Some companies will off load them and load them onto a different carrier. This was not the case with Specialty Mobile. They loaded and unloaded on the same truck and the vehicles were never touched during transport. Great Job to Amy and team and I would definitely recommend using Specialty Mobile.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
South Carolina
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#0907140018
Quote or Order Cost:
$1500
Car Condition
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