Review Report Review
TERRIBLE COMPANY

Tim Submitted this review about South Beach Transport
Review made Live: 1/10/2019 11:55:00 AM
I RECEIVED A QUOTE FROM NICOLE COOKE TO PICK UP OUR 2015 LEXUS ES 350 IN NEW YORK AND DELIVER IT TO MASSACHUSETTS. THE DRIVER WAS SUPPOSE TO PICK UP THE CAR AT 9 :00 AM ON 1/15/18 AND DELIVER IT TO MASS DIRECTLY THE SAME DAY AS IT IS ONLY 187 MILES AWAY. I CALLED THE DRIVER TO VERIFY THAT EH PICK UP T EH CAR AT 11 AM AND HE INFORMED ME THAT HE NEVER PICKED UP THE CAR AND SAID HE IS CANCELLING THE PICK UP. THE TRIED TO CALL, TEXT AND EMAIL NICOLE NOW FOR THE LAST 2 HOURS AND SHE IS NOT BOTHERING TO RESPOND BACK TO ME. I HAVE REPEATEDLY TRIED TO CALL SOUTH BEACH TRANSPORT'S 800 NUMBER AND IT JUST GOES TO VOICEMAIL. THE COMPANY IS CLEARLY JUST SOME SMALL HOLE IN THE WALL PLACE AND THEY DON'T EVEN HAVE SOMEONE TO ANSWER THE PHONES ON SATURDAY EVEN THOUGH THE RECORDING SAYS THEY ARE OPEN ALL DAY. I HAVE TRANSPORTED MANY CARS OVER THE LAST 20 YEARS AND THIS IS ONE OF THE WORST COMPANIES I HAVE EVER SEEN. VERY POOR SERVICE THAT PROMISES THE WORLD AND VERY MUCH UNDER DELIVERS!!! STAY AWAY FROM THIS PLACE!!
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Massachusetts
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1055839-VJ
Quote or Order Cost:
$350