No honesty nor integrity

Sam Submitted this review about Sonic Auto Transportation
Review made Live: 6/20/2024 2:56:00 PM
Stay far away from this company! Check their BBB rating, if you dare. They will give you a price, then waste your time saying the driver will be there tomorrow, only to not show up, give an excuse the truck broke down, reschedule for the next day and again not show up. Then when you are at wits end, they change the price on you! Not one single ounce of integrity with this company. They will just waste your time and repeatedly lie to you and aggravate you. Horrible dishonest people!

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 6/24/2024 2:25:00 PM
Dear Sam, thank you for reaching out. We are so sorry to let you down. Unfortunately, we were not able to locate a driver for the original price due to the assigned driver's last-minute cancellation. The option we gave you was the only one available, we apologize for not meeting your requirements. We want to assure you that we did our best to negotiate the price. We have to admit it is quite higher than the rate quoted, but since it was a last-minute booking some drivers request upper payment. We hope for your understanding.