Company Response Review Report Review
Scott was great to work with

Robert Submitted this review about Ship a Car Direct
Review made Live: 12/27/2023 2:07:00 PM
Scott was kind, personable, and very helpful throughout the process. The company that was contracted for the shipping was good, but the driver was a poor communicator. The driver showed up more than two hours late and wouldn’t answer my calls until I contacted Scott’s team.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1103227
Quote or Order Cost:
$1150

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/8/2024 5:23:00 PM
Hi Robert, Thank you for sharing your experience, and we appreciate your kind words about Scott. We're glad he was able to assist you effectively. We are so sorry for any inconvenience caused by the driver's communication. Your feedback is valuable, and we will address this matter with the involved parties to ensure better service in the future. If you have any further concerns, please don't hesitate to reach out. We appreciate your understanding.