MA
Submitted this review about Ship a Car Direct Review made Live: 8/9/2023 11:44:00 AM
Shipped a car from CA to GA. Pick up was on time. I never heard back from the driver who picked up my car, and Matt tried to communicate with the carrier’s office. I received my car two days later than scheduled. The carrier changed the estimated delivery date several times...
Due to the driver's indecisiveness and failure to respond, I have had to keep rescheduling my plans and make alternative arrangements. Anyway, Matt was great. He provided me a fantastic customer service! He checked up on me multiple times and assured and clarified the entire process. Very satisfied with how he handled our interaction.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Georgia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1088102
Quote or Order Cost:
$1150
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.