Erin David
Submitted this review about Ship a Car Direct Review made Live: 2/28/2022 5:47:00 PM
My main issue is that the truck driver/carrier and Ship-a-Car Direct did not communicate. On pick up day, I wanted to reach the carrier regarding a time estimate, and SaCD could not reach them. Two days before my expected delivery date, I called customer service because I was on the road and saw my car on a truck next to me. Customer service said the car would arrive two days later, but it was at my apartment 30 minutes later. Luckily I saw it on the road and went straight home. All in all, the shipping service was good, but the customer service was not.
Shipment Details
Origin:
Miami, Florida
Pickup:
On Time
Destination:
Utah
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1250
Quote or Order Cost:
$1400
Car Condition
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