Katey R
Submitted this review about Ship a Car Direct Review made Live: 3/27/2019 7:36:00 AM
The experience overall was good. The lack of communication was an issue. My car was supposed to be picked up on a Wednesday by 6:30 p.m. When no one arrived and no call or text received, I reached out and was told there was an issue with another car and mine wouldn't be picked up until Thursday. Delivery was the same. Estimated delivery date was a Sunday - came and went with no call or text. On Monday I called three times to find out where my car was and when it would be delivered. Finally delivered at 9:15 p.m. on Monday.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
New Jersey
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
719360
Quote or Order Cost:
$750
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