Company Response Review Report Review
Awful Service!

Kay Submitted this review about Ship a Car Direct
Review made Live: 10/15/2018 9:29:00 PM
We had a tight window of opportunity for pick up and delivery. The agent only would communicate via email., he was rude. Could never get through on phone. Did not contact us for four days. Finally I reached out to another company that picked up our car last minute. DO NOT use this company if u have a small window of time! They low ball you on price and can’t make it happen!
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
No
Quote or Order Cost:
$900

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/19/2018 3:43:00 PM
Hello Kay, we are sorry to hear about the experience you had with our service. We would like to reach out to personally apologize. We would appreciate if you can please provide us with your contact details so that we can call you and address your concerns. We hope to hear from you soon. Thank you