Roxanne C.
Submitted this review about Ship a Car Direct Review made Live: 7/31/2018 12:43:00 PM
I cannot say enough good things about "Ship A Car Direct"! From quote to delivery, the customer service and communication were truly exceptional. They even provided an app for me to take pictures of the car before pickup and after delivery. "ETA Trans, Inc." was the actual carrier. Joe called me the evening before delivery to advise of ETA window. The delivery was much later than stated but he advised that he had had a flat tire about 2 1/2 hours away and it took much longer to fix than he anticipated. He did send me two texts updating the ETA throughout the day.
Shipment Details
Origin:
California 90242
Pickup:
On Time
Destination:
, Tennessee 37830
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
677481
Quote or Order Cost:
$1275
Car Condition
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