Company Response Review Report Review
Cross country transport

Elayna Submitted this review about Ship a Car Direct
Review made Live: 1/19/2018 12:27:00 PM
My car got transported across the country without any damage, which is all that I wanted. Ship a Car Direct could improve upon their communication. They told me they would call the day before pickup and delivery and they did not so each time was a surprise.
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
622449
Quote or Order Cost:
$1350

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/29/2018 11:58:00 PM
We sincerely apologize for the lack of communication, we will surely take note of this and deal with our partner carrier internally to address it. We are glad to know though that your car has been delivered safely and without any damage