Omar
Submitted this review about Ship a Car Direct Review made Live: 6/23/2017 8:45:00 PM
The experience overall was okay . At first the company was late on the pick up time. However John the customer service rep responsible for my case my a huge difference. He kept in touch with me all the time and made sure I was informed of all the updates . John made the experience and the process easy for me. If it was not for John then this would be an entire conversation . The car delivery itself was shorter than expected and the cars arrived ahead of time . They cars were in good condition. No issues noted . Overall good experience , I would have hoped they arrived to pick cars on time but it was okay . Please be aware that in your contract they give you an estimated time of pick up so they were well within their legal rights .
Shipment Details
Origin State:
Georgia
Pickup:
Late
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
564171
Quote or Order Cost:
$2450
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