Company Response Review Report Review
timeliness

Allan Submitted this review about Ship a Car Direct
Review made Live: 4/12/2017 6:58:00 AM
The pick up was a disaster. It took several days to arrange a transport. The actual pick up date ended being 4 days after the desired day. More importantly the pick up time was changed 4 times with the car actually being pick up a day late. The rest of the experience was very positive
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
561247
Quote or Order Cost:
$700

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/20/2017 5:35:00 PM
While we're glad you car made it safe and the rest of your experience was very positive, we are sorry that the pick up time was delayed by the carrier. We will follow up with them to address this issue. Thank you for taking the time to share your feedback!