Company Response Review Report Review
Review

Jan G Submitted this review about Ship a Car Direct
Review made Live: 3/18/2017 8:32:00 AM
Overall the transport was fine. Driver was later upon pick up by 1 day. Communication poor. Driver not friendly. Did not explain anything, just looked over car and completed paperwork then had me sign. Car delivered on time, with no issues.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Missouri
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
551824
Quote or Order Cost:
$802

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/23/2017 3:38:00 PM
We are sorry to hear the experience you had with the driver. We will address this with the carrier so that we can continue to improve our service. We are glad to hear that your car made it safe and on time. Thank you for taking the time to let us know.