J
Submitted this review about Ship a Car Direct Review made Live: 8/3/2016 9:01:00 AM
All in all a good experience. There was a bit of a lack of communication between Scott and the carrier that was eventually used and myself. I was told that I would be contacted a day before the pick-up...and when I called, because I hadn't heard anything, I was told that I was slated for pick-up that day. That didn't work for me. I never heard back from Scott (my ship a car direct) contact- however, the driver did contact me later in day and confirm pick-up for the next day.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
516759
Quote or Order Cost:
$900
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/30/2016 12:11:00 AM
Sorry to hear there was a bit of miscommunication, but we are glad everything worked out!
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