Matthew D.
Submitted this review about Ship a Car Direct Review made Live: 2/18/2016 6:49:00 PM
I was very concerned about shipping my car from NY to AZ, especially when I realized that I would be dealing with a broker which means that the actual shipping would be farmed out to a third party. Eric walked me through every step in the process and was up front and honest the whole way. In the end, everything went as smooth as silk. We had a couple of change-ups regarding pickup and drop-off dates and locations but Eric told us to expect that so we were ready for it, factored it into our plans and didn't have any stress as a result. The driver that picked up and dropped off our vehicle was friendly and professional. We got our car back without a scratch. I was very apprehensive about this whole process, especially the part about handing it off to a third party carrier. Eric's guidance every step of the way took the edge off and in the end we had a great experience. I hope I never have to do this again but if I ever do I know exactly where to turn. Great work guys!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
474731-BO
Quote or Order Cost:
$1250
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/18/2016 7:12:00 PM
Glad to hear it was smooth as silk! Thanks so much for the great review, Matthew!
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