Company Response Review Report Review
From California to Boston

Brian Mahan Submitted this review about Ship a Car Direct
Review made Live: 4/1/2015 2:43:00 PM
Matt @ Ship a Car Direct did a great job.

Transauto Logistics Corp. on the other hand, not no much. I was told 7 to 10 days & it ended up being 12 days. They initially said it would be dropped off at my house, then I had to pick it up 10 miles away from my house.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
414699-KG
Quote or Order Cost:
$875

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/3/2015 4:36:00 PM
Thank you for your feedback, Brian. Sorry the transport took longer than originally estimated and that your carrier had to meet nearby. Sometimes there are logistical reasons behind delays (like weather or issues with other customers) so we are following up with the carrier to find out what happened. Sorry that you were inconvenienced because of it.