Review Report Review
Service

M.A.P. Submitted this review about Ship a Car Direct
Review made Live: 1/15/2015 10:47:00 AM
It was difficult to reach Ship-A-Car direct personnel, which is in contrast to prior experience. Chosen carrier was even worse at communication. Driver twice tried to pick up car prior to earliest available date, at first insisting that it had to be picked up early. It was then difficult to track progress of delivery. Direct contact with dispatcher, when they chose to return calls, resulted in receiving delivery date expectations and promises of calls from drivers that were not made.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
405051-BT
Quote or Order Cost:
$1325

Car Condition
  • Vehicle was dirty