Company Response Review Report Review
Responsive Service

AC Submitted this review about Ship a Car Direct
Review made Live: 2/21/2014 7:40:00 PM
Matt from Ship a Car Direct was very responsive and helpful. Unfortunately, the ultimate carrier was not forthcoming about their route and ended up 'criss-crossing' the country to pick up other vehicles which delayed the delivery of my car.
Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
348589-XW
Quote or Order Cost:
$1395

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/24/2014 6:59:00 PM
Thank you for your feedback, AC! So sorry the carrier didn't follow the route you expected - sometimes inclement weather, maintenance problems or issues with other customers can force a carrier off their schedule. Frankly, it's always in the carriers financial interest to deliver directly and quickly, so they don't make detours lightly.