Company Response Review Report Review
Additional comments

tom n Submitted this review about Ship a Car Direct
Review made Live: 2/4/2014 9:02:00 AM
I did not really have a problem with ship a car direct. The carrier was always pushing the timeline back and make dropping the car off and picking it up an all day event.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Kentucky
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
343690-EN
Quote or Order Cost:
$825

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/6/2014 6:48:00 PM
Thanks for the feedback, Tom! Sorry your carrier could not accurately predict their arrival. It's a good point for future customers to know to allow for some wiggle room on arrival day. We call timing estimates "estimates" because they are best guess projections. Your carrier has 7-8 unique customer addresses, not a regular and tested route.