Company Response Review Report Review
Shipping My Trans Am

Tim K Submitted this review about Ship a Car Direct
Review made Live: 12/13/2013 11:43:00 AM
I had to ship a Trans Am from Texas to Colorado. Matt/Paul helped me arrange a carrier. The car was in a remote location so it took a about a week longer than expected to pick it up but they got it done. This may have been in part because the first scheduled pick up day was on Thanksgiving weekend. I feel like they made a real effort to get it picked up as soon as possible. I even received a call on Saturday morning of Thanksgiving weekend for a limited window of a carrier that could pick it up but we all missed our phone calls and it was too late by the time we all talked. There was some miscommunication with the driver about the delivery time and they delivered it about 8 miles from the desired drop-off location but it was delivered in good (of course dirty) condition. While things didn't go exactly as planned, if I were to ship another car I'd call them again.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
339348-BU
Quote or Order Cost:
$0

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/13/2013 6:09:00 PM
Thank you for the positive review, Tim! You bring up some good points about timing: it can take longer to confirm transport to/from a more rural location, and there are fewer options around holidays. We are always happy to stick with it and advise alternatives whenever possible!