Company Response Review Report Review
Bring Liberty from SoCal to NE.

Mark Submitted this review about Ship a Car Direct
Review made Live: 10/17/2013 3:14:00 PM
I first found out I'm moving from California to Rhode Island in February of 2013. After numerous online searches and calling around for quotes, I gotten in touch with David on 3/11/13.

He was nothing but professional and informative. I'm a very inquisitive and organized person, so naturally, I have a lot of questions about shipping my Jeep Liberty from CA to RI. Granted, it's not a fancy-schmancy car, but it is my car, so I treated as if it's my most prized possession. David answered all my questions, no matter how small, with the the outmost professionalism and thoroughness.

My car was picked-up on Sat, 6/29. The driver courteous, and tried to explained to me (to the best of his ability due to language barrier) how the whole process works and who I should call to check up on the status of my car.

The only hiccup, NOT AT ALL David's fault, was I was told the car will arrive on Monday, 7/8, but it didn't get to Rhode Island until Wednesday, 7/10. That's not really a big deal as I work from home, so I didn't need a car to drive to work.

Overall, I'd recommend David's services without reservation.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Rhode Island
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
296384-JO
Quote or Order Cost:
$1050

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/18/2013 1:19:00 AM
Thanks for your informative review, Mark! You bring up a good point about carrier arrival estimates - while carriers provide timing estimates, they are projections and not guarantees. It is realistic to look for the carrier on or around the estimated date.