Company Response Review Report Review
Arrived on time, got what I needed.

Cindy Submitted this review about Ship a Car Direct
Review made Live: 9/20/2013 11:46:00 PM
My experience with"Ship a Car Direct" was good overall. The car was picked up mostly on time, was actually a day later than what I was told(wed) but I directly called the driver to make sure and he told me he would be there a day later (thurs) so that worked. The car arrived earlier than I thought which was initially good, but I had no idea He was going to arrive monday (pick up was thursday) and I found out 20 mins before He was at the drop off location. The drop off location was my family business off of a major interstate, I had to speed over to the location to get the cash to the driver. I really wish I would have known a couple hours before or a day before that He would be there monday mid morning. I was able to get to the location and everything worked out, the driver dealed very kindly with me. My overall experience was pretty quick. "Ship a Car Direct" did a good job. Thank you for getting my car from Kansas City to Seattle.
Shipment Details
Origin State:
Missouri
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
319220-CK
Quote or Order Cost:
$1200

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/27/2013 7:39:00 PM
Thanks for your helpful review, Cindy! Sorry the service was a little too quick for you. You bring up a really important point: schedules and drive-times can't be predicted with precision, so it's realistic to expect to be on-call around the arrival estimated. We wish they could give you better notice too, but sometimes they make really good drive time.