Company Response Review Report Review
Delayed car pickup

Rohit Submitted this review about Ship a Car Direct
Review made Live: 9/10/2013 9:32:00 PM
Pickup was several days late.....no carrier was identified till 2 days after the 4 day window provided for pickup. Meanwhile, I had to go up $100 in price. Once picked up, the car was delivered promptly
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
318022-XJ
Quote or Order Cost:
$775

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/11/2013 6:27:00 PM
Thanks for your feedback, Rohit! Sorry there wasn't carrier availability in your preferred window. Even with notice, we have to recommend a window of availability and a friend or family member as a back-up contact.