Nancy Theis
Submitted this review about Ship a Car Direct Review made Live: 8/15/2013 10:07:00 AM
The driver agreed to follow my husband to our house so he would not have to leave our car in a parking lot The dealership gave the driver the wrong car. The driver contacted my husband requiring more money for an SUV. We were transporting a small car. It was at that time it was realized the wrong car had been picked up The dealership drove my car to catch up with the driver. No damage was done except for 125 miles put on my car.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Arkansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
316325-HE
Quote or Order Cost:
$885
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/20/2013 3:57:00 PM
Thanks for your 5 star review Nancy! Sorry to hear your dealership messed up, but glad it worked out in the end!
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