Company Response Review Report Review
Review for Safe Direct Car Shipping

Jacq Submitted this review about Ship a Car Direct
Review made Live: 8/6/2013 2:06:00 PM
The Customer service here was very prompt and on top of their paperwork. It did take a while to find a person willing to ship my car. David was very nice and patient throughout the entire process. But I thought that since they were able to guarantee so much, I felt confident they would help me deliver my car promptly. The only thing that worried me was how expensive the shipment was. It was on the higher end because many of my friends were able to find other places from the same county to same end location that shipped for much lower cost. I don't deny that the service here was great but it came with a price.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
311641-UE
Quote or Order Cost:
$945

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/8/2013 7:17:00 PM
Thanks for your feedback, Jacq! We are glad you found our customer service was great! Because we honored your request for a reduced rate, it took a little longer for availability with a well-rated carrier at your preferred price. David's original quote was better priced for a quick turn-around, but he's always patient with folks who want to try for a bargain.