Lee Peters
Submitted this review about Ship a Car Direct Review made Live: 7/11/2013 6:18:00 PM
This was the first time I had shipped a car, so I didn't know what to expect. The initial price quoted turned out to be $70 dollars less than I actually paid. It took about 7 days from the initial contact with the company before an actual arrangement with the transporter was scheduled. The transporter was then delayed about a day, so he picked up the car only six days before it was needed in California. Safe Direct's literature says that it takes 7-10 days to transport a car across the country, but ours was done in 5 days, so it arrived the day before my end date. The car arrived without any damage from the trip.
Our representative Amanda sent a number of emails during this process, and was generally responsive to our questions and concerns. I would use this company again.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
# 307755-XQ
Quote or Order Cost:
$1150
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/11/2013 6:31:00 PM
Thanks for your feedback, Lee! We'd be happy to help you again should the need arise!
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