Company Response Review Report Review
Pretty decent

Angie Submitted this review about Ship a Car Direct
Review made Live: 7/4/2013 3:15:00 AM
My car was picked up 6 days after my first available date. Luckily, I was not in a hurry so, it was no big deal. Most importantly, my car was delivered safe and sound. The driver who picked up my car was very nice and pleasant to deal with. My only complaint is the very little heads up I was given regarding delivery. I was told at pick up that my car would "probably" be dropped off on Friday. And then Friday afternoon, the driver called me to tell me that he was dropping my car off in forty minutes and that someone had to be there to receive the keys. I had to have a friend who was in the area drop everything to go meet him. I would have appreciated at least a couple of hours heads up.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
304612-GQ
Quote or Order Cost:
$775

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/5/2013 6:46:00 PM
Thanks for your review, Angie! Sorry the driver didn't have a more precise arrival estimate for you. It's helpful for customers to be aware that estimates may mean being "on-call" and /or having a back-up contact for carrier arrival.