Company Response Review Report Review
patience

E Benton Submitted this review about Ship a Car Direct
Review made Live: 5/30/2013 11:14:00 PM
The trip across the country takes time and I think they did a pretty good job getting my car to me. It took one more day than originally quoted but there were storms that week (OK tornadoes) so I am cutting my driver some slack. I would say all in all there was good communication with my contact, Amanda, but not as much as I would have liked with the driver. In the end I got my car and it was delivered right to the address I asked for and that was great. I was satisfied with the service I got and would recommend this service.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
303457-SS
Quote or Order Cost:
$1025

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/5/2013 12:45:00 PM
Thanks for giving your driver some props for not driving his cargo through tornadoes! ;-) You bring up a good point though - timing estimates are estimates and drive times can vary even if the weather is good. We appreciate your recommendation!