Company Response Review Report Review
great,customer service

Sasha Walker Submitted this review about Ship a Car Direct
Review made Live: 5/29/2013 3:39:00 PM
safe direct was great to work with, they were very informative and answered any questions i had about the prices of shipping my car. they kept in contact with me threw emails and phone calls throughout the two months while I was getting ready to move across the country. I would definitely use safe direct again if i were to be shipping my car, they were always very nice and professional, and I spoke with a few people there not just my representative. although I was not completely satisfied with the carrier because their customer service was horrible but there were no damages to my car and they were on time. but all in all my experiance with safe direct was great and i would use them again.
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Shae
Quote or Order Cost:
$900

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/5/2013 12:10:00 PM
Thanks for your feedback, Sasha! Sorry your carrier's customer service wasn't up to snuff, but glad to hear your vehicle arrived perfectly!