Company Response Review Report Review
late pick up

Elise Submitted this review about Ship a Car Direct
Review made Live: 4/17/2013 12:44:00 PM
I suppose I would use Safe-Direct Shipping as broker again if I needed to do this again. I was not impressed with the shipping company we were set up with (VLK shipping). They picked up car 2 days late, did not pick up phone and car was covered with anti-freeze when delivered from a car that was dripping it from above.
Shipment Details
Origin State:
Wyoming
Pickup:
Late
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
297992-BI
Quote or Order Cost:
$1250

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/20/2013 10:29:00 AM
Elise, our apologies. We will speak to VLK about how to use a phone. It drives us crazy too.