Company Response Review Report Review
10 day wait to know pick up time.

Katy Heckman Submitted this review about Ship a Car Direct
Review made Live: 1/15/2013 10:06:00 PM
I signed up with the company on 12/21/12. I was getting nervous about not hearing anything and was asked to increase the bid by $50. I finally heard back by 12/31/12 and it cost another $50. I spoke with another company who said they would have a person within 2 days. I don't know how true that is because I did not use them. Lesson learned to contact someone early if you wnat your car across country at a certain time.
Tim was very courteous and helpful and the transporter Hank was pleasant to deal with. Once everything was set for place and date of pick up, everything ran smoothly.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
288922-WK
Quote or Order Cost:
$1445

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/18/2013 11:32:00 PM
Thanks for your feedback, Katy. I'm sorry for the delay with your transport, carrier availability around the holidays is slim. (That's true no matter when you place your order, ordering early doesn't guarantee availability over Christmas.) Please contact me again for any future car moves. 866-221-1664 www.shipacardirect.com