Rob
Submitted this review about Ship a Car Direct Review made Live: 8/24/2011 7:04:00 PM
I entrusted Honesty First with my beloved BMW, three thousand miles cross country. Not only did they pick it on time, but I was amazed at how much say I had in the schedule. An emergency came up to where I needed to hold onto to the car longer than expected. They had their driver turn around, and another one came and picked it up the next day. That incident made me a total pain in the __s customer, but they were helpful, handled it with total class, and I didn't get one solitary shred of attitude from them. Their communication is great & the car arrived three days in advance. It was in great condition and I could have sworn they added a little gas in the tank. Haha unheard of...
Listen: I was nervous as hell about using a transport company after all of the horror stories I had read in BBB and heard from friends. You can seriously trust these guys though. They are a rare and honest freak of nature when it comes to this particular type of business.
One more thing: While I AM receiving a small incentive to post this review, I want to make it very clear that this should NOT undermine the above review. I'm addressing this up front because I know this can make most sensible people raise their eyebrows and question motives. Think of it this way: If these guys had done one scratch of damage to MY BMW, there is NO WAY IN HELL I would post a positive review of them for a small credit to my account. Make sense?? BTW I had also posted a very positive review of them on the BBB website before they gave me any notice of an incentive...
Thank you Honesty First!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
259226-YN
Quote or Order Cost:
$1020
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