Company Response Review Report Review
Horrible service

E.J. Submitted this review about SGT Auto Transport
Review made Live: 5/3/2023 1:11:00 PM
My car was delivered over 1 week after the promised delivery date. They said they would give me a $150 visa gift card as some sort of compensation. Once my car was finally delivered I needed to reach out to them for weeks about fulfilling their promise about the gift card. Once i finally got through to them they sent a $100 restaurant.com card which is not what they promised. That combined with their very delinquent service and not keeping me posted along the way that my car was going to be delivered very late, I would NOT recommend them at all!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
SGT Auto Transport from SGT Auto Transport Submitted this response.
Response Date: 5/4/2023 2:28:00 PM
Thank you for providing us with your feedback. We would like to clarify that our company does not offer Visa gift cards. Could you kindly email us at feedback@sgtautotransport.com with your order number so that we can further investigate the situation? We will be more than happy to assist you.