Company Response Review Report Review
FINALLY THE TRUTH

george Submitted this review about Rock Bottom Rate Auto Transport
Review made Live: 3/28/2014 7:25:00 PM
I HAD NO EXPERIENCE BUYING ONLINE. I BOUGHT CARS FROM OVE.COM AND GOT OVER MY HEAD INTO THE LYING WORLD OF TRANSPORTATION. OVE.COM/MANHEIM/READY AUTO TRANSPORT/ AND 1DISPATCH ARE ALL OWNED BY MANHEIM. WHEN YOU BUY ONLINE THROUGH OVE.COM THEY TELL YOU TO CLICK READY AUTO TRANSPORT. THIS READY AUTO AND 1DISPATCH PREVENTED ME FROM GETTING MY UNITS. I DID IT MYSELF ONLINE AND WHAT TOOK MANHEIM'S CLONEYS 6 WEEKS OF LYING ABOUT WEATHER AND BIDS BEING TOO LOW I CALLED MIKE AT RBRT (ROCK BOTTOM) HE PATIENTLY EXPLAINED TO ME THE INS AND OUTS OF THE TRANSPORTATION BUSINESS. EVEN THOUGH I WAS COMPLETELY CONFUSED AS TO WHY THIS ALL HAPPENED, WITHIN 14 DAYS OF MY QUOTES WITH MIKE, 3 OUT OF THE 4 UNITS I ORDERED CAME SAFELY HERE WITH NO EXCUSES, COURTEOUS DRIVERS AND MOST IMPORTANT WHEN MIKE SAID THEY WOULD. ALL PEOPLE WANT IS FOR PEOPLE TO BE UPFRONT AND HONEST WITH THEM. ALL THE CRUDDY BROKERS AND COMPANIES LIKE READY AUTO AND UNITED AUTO THAT PLAY GAMES SHOULD CALL MIKE UP FOR SOME LESSONS IN PROFESSIONALISM.........I WILL DEFINITELY USE ONLY RBRT BEFORE EVEN THINK OF ANYONE ELSE WITH ALL THE LIES I WAS TOLD IN THE LAST 45 DAYS OF WAITING FOR MY CARS TO ARRIVE.......THANKS AGAIN MIKE
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Indiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2722
Quote or Order Cost:
$650

Company Response
Michael from Rock Bottom Rate Auto Transport Submitted this response.
Response Date: 3/28/2014 9:57:00 PM
THANK YOU FOR YOUR 5 STAR REVIEW, EXPRESSING THE TRUTH ON THE AUTO TRANSPORT INDUSTRY AS A WHOLE, WE HIGHLY APPRECIATE YOUR BUSINESS. YOUR CLIENTELE BASE IS WHAT WE STRIVE TO EARN/ KEEP. WHY WE ARE IN BUSINESS. THANK YOU AGAIN, BEST REGARDS.