Company Response
Phil from
RoadRunner Auto Transport Submitted this response.
Response Date: 11/1/2022 6:58:00 PM
Jessica, we are sorry to hear that you felt gender had anything to do with our required explanation of our pricing. Our representative attempted to explain that when shopping for quotes with multiple companies, the increased appearance of demand along your desired route can cause your route to falsely appear more desirable. Because we rely on a network of top-rated carriers who are owner operators that set their own pricing based on current market demands our pricing is accurately reflecting what our carriers are asking for at the time of your inquiry. Thank you for providing us with an opportunity to address your comments, your feedback will be used to improve our services for future customers.