Company Response Review Report Review
Horrible overall

Derek Submitted this review about RoadRunner Auto Transport
Review made Live: 2/5/2021 3:10:00 PM
I am a new Lieutenant in the Air Force who is heading to their first base. I called two weeks before I was set to leave and told them I needed it picked up by a certain day and ensured me they could be there when we needed. The day requested for shipping nobody contacted us so we called them only for them to say they still have not assigned a carrier and they MIGHT be able to get it the following week. As a result I am scrambling to find another transporter a mere 3 days before I leave. If I could give zero stars I would.
Shipment Details
Origin State:
Pickup:
Not Provided
Destination State:
Delivery:
Not Provided
Customer Service
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Knowlegeable:
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Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 2/10/2021 3:10:00 PM
Derek, we apologize for the delay in carrier assignment and for any inconvenience this may have caused you. We regret that we are no longer able to assist you with your vehicles transport. Your feedback is important to us and we appreciate the time you took to share your experience with us.