Julius Gaffke
Submitted this review about Reliable Carriers Inc. Review made Live: 11/10/2020 1:30:00 PM
Damon
I would like to take a moment to express to you and all of the staff of Reliable trucking, how impressed I am with all of the aspects of the service that you provided.
I called the office number and the receptionist was very courteous and assured me that you would get back to me shortly. Twenty minutes later I received your call and we discussed the shipping of my Challenger SRT8, from the Detroit area to Naples Florida.
After calling several carriers, I found that most are Brokers. They explained that I was required to prepay the deposit by cash or cashiers check, before the car is unloaded.
Reliable provides service that sets them " apart" from other carriers. Upon my arrival at your Canton Mi. terminal, I filled out a COVID questionnaire with a temperature and mask required. Tom the owner and yourself, greeted me after an extensive car inspection.
The car was received in your custom storage warehouse, and you made a mention to tell me, a Ford Falcon or a Ferrari all get the same treatment!
The next day my car was on its way to Orlando Florida. I picked it up on Monday. When I received it, it looked like I just got it from a Detail Shop!
All I can say, all the folks at Reliable put the Customer back in Customer Service!!!
Thank You & Best Regards,
Julius Gaffke
President
J.G. Welding & Maintenance
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
01295317-0
Quote or Order Cost:
$1100
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