Company Response Review Report Review
Customer Service

Tom Rodrigues Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 4/22/2011 4:45:00 PM
Without reservation, Summer Cooper, the gal that answered the phone for Red Carpet Auto Transport , assisted me tremendiously. She re-contacted me after we got things going, she contacted my daughter and set up a time for p/u then again she checked on delivery date/time. Whoever is in charge at Red Carpet Auto Transport needs to give Sumer Cooper a raise !!! She is by far, an excellent employee, her phone skills are excellent, she knows what she is talking about and I was very happy to deal with her. She made me feel very comfortable and took the stress out of the move. I just can't say enough about her. I am truly impressed with her service.

The company that she set up to move my vehicle was excellent as well. The drivers name was Wayne and he too did a great job. He tol me when he was goign to be i nthe area and after I set up the drop spot he showed up and we took care of business.

The auto move was a great experience with truly great people working for both companies.

I also thought that the price was very fair. It was $ 888.00 and I had offers to deliver the same car as high as $ 1500.00. The car was in the same condition as when it was picked up and all of the necessary ppaperwork was filled out and in order. Thanks again Red Carpet Auto Delivery.
Shipment Details
Origin State:
Iowa
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5074877
Quote or Order Cost:
$888

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 4/25/2011 11:12:00 PM
summer@redcarpetautotransport.com 480-268-9114 Dear Tom, Thank you so much for your feedback. I am so glad that I was able to take the stress out of the move, and that you were happy with my service. If you have an auto transport need in the future, we do offer returning customer discounts! Sincerely, Summer.