Company Response Review Report Review
Eva Cook

David Baldwin Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 10/1/2010 1:25:00 PM
For the most part service by Eva was fantastic. She was clear on expectations, how the transport service worked, and when to expect my shipment. Where I ran into issues was when she was out of the office and trying to get a status/estimated time for pickup and was told to provide additional deposit for a faster response which lead me to contact other providers for availability. I still ended up going with Red Carpet in the end since they had a driver shortly after contacting other providers and after talking to one of the managers and probably would select Red Carpet again based only on my initial contact.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5004249
Quote or Order Cost:
$400

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 10/1/2010 1:56:00 PM
Hi David, Thank You so much for the review. I try very hard to make sure that everything goes as smoothly as possible, it is my pleasure to educate and provide stellar service to each and every customer. I apologize that you less than stellar service in my abscence. Red Carpet Auto Transport does appreciate your business, if I can be of assistance to you, friends or family in the future please let me know Eva Cook 602-438-4644,eva@redcarpetautotransport.com