Company Response Review Report Review
Scott Young 602-428-6879

Susan And Matt Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 5/13/2013 5:45:00 PM
Scott was diligent in finding the right carrier to suit our needs. The carrier had mechanical problems and our car was delayed in arriving. We understand that these things happen. During the process, Scott was in constant contact with us, as was the driver. The service was excellent. I cannot think of one negative in the experience.

Matthew and Susan
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4000690
Quote or Order Cost:
$1280

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 5/14/2013 12:18:00 PM
Scott 602-428-6879 ~ scott@redcarpetautotransport.com ~ Thank you Susan and Matthew for taking the time to write this review and the 5 Star Rating. Even though it was a little tricky finding a carrier to pickup around Matthews schedule I'm glad we got it done. It is unfortunate that the carrier broke down outside of Reno only 3 hours from you but carriers are not paid until delivery so they want to get back up and running just as fast as people want their vehicles delivered. Thank you for your understanding and I look forward to transporting the BMW for you out to Matthew and some of the equipment Matthew was needing at his job site. It was a pleasure to work with the both of you and look forward to the next time. Best Regards, Scott