Company Response Review Report Review
Brandon Bond 602428-6875

Carol Glynn Owner Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 4/19/2013 8:47:00 PM
From my first contact with Red Carper, Brandon was very helpful and explained the process thoroughly. I spoke with several companies and decided on Red Carpet based on my impression of how the experience would go.

Contact with Brandon, the dispatcher and driver for coordination of the pickup was easy and everyone was very courteous. In the chaos of packing and making other arrangements for my move, I hadn't gotten the payment ready. They we all very patient with me, allowing me to take care of it on my schedule.

The vehicle was being delivered to a hotel prior to my arrival. Brandon took care of the arrangements with the hotel for the drop off and possession of my keys. The driver provided daily updates of his location and the final call that the car had been delivered a day early.

When I arrived at the hotel almost a week later, everything was in order. I had bee advised by friends that had used car transports in the past to allow about 2 weeks for the vehicle to arrive across country. So that's what I did. 4 days and my car was delivered! Amazing!

I would definitely use Red Carpet again, should the need arise, and most definitely recommend them for the quality of the service and the value of the pricing they delivered.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4000326
Quote or Order Cost:
$1140

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 4/21/2013 3:02:00 PM
**PLEASE ASK FOR BRANDON 5 STAR SERVICE Please feel free to email or call me direct (602)-428-6875 for a free quote. * Student and Military discount Available. mcat.brandon@yahoo.com Hello Rob, Thanks for the kind words in your 5 Star review, glad all went Smooth and Painless during the transport of your vehicle. Hope to help you in the future with our 5 Star service. Thanks again for your business much appreciated. Brandon