Company Response Review Report Review
CUSTOMER SERVICE

J. JAROSZ Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 4/16/2013 3:15:00 PM
I BOOKED WITH TWO OTHER COMPANIES BOTH FAILED TO SECURE A TRUCK.I THEN CALLED FELICIA AT RED CARPET WHO QUICKLY MADE ARRANGEMENTS AND HAD A CARRIER AVAILABLE IN A MATTER OF DAYS.SHE WAS ALWAYS FRIENDLY EASY TO CONTACT AND KEPT ME ON TOP OF EACH STEP.I WOULD DEFINITELY RECCOMEND AND USE HER AGAIN.DUE TO OUTSIDE CIRCUMSTANCES THE CAR WAS NEVER SHIPPED.
Shipment Details
Origin State:
Oklahoma
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4000678
Quote or Order Cost:
$1575

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 4/16/2013 6:13:00 PM
FELICIA BOND @ (602) 428-6872, felicia@redcarpetautotransport.com Hello Jeremy...Thank you for your feedback and 5 Star review! Yes, drivers aren't interested in folks trying to pay them the least amount of money on their route. Usually the companies that send low ball quotes lack relationships with drivers and industry knowledge. And usually they'll charge you a non refundable deposit for doing nothing. If YOU pay a company $ in a service sector before they've shown up to the job; they have no incentive to show up because you've paid them before they've started. Next time you'll know. Well nice working with you and take care. Sincerely, Felicia B.