Company Response Review Report Review
2005 Nissan 350Z

Ray Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 1/4/2012 9:57:00 PM
Prior to placing my order with Red Carpet Auto Transport, I had an order with Montway Auto Transport. I figured Montway was able to provide me with the same service that other companies were going to get me but for a much lower price.

I placed my order with Montway... waited and waited for my car to get picked up but it never happened. I kept calling but never got any progress out of them. One day I decided I was fed up with them and placed my order with Red Carpet after speaking to John for quite awhile. He assured me that my car was going to get picked up and described to me how the entire process works to prove that he was being honest in trying to get the ball rolling. I have to give credit to Montway though, it would have been fine if I wasn't in such a hurry... also they refunded my money very promptly. They practiced good business ethics and the guy never lost his temper despite me putting pressure on him.

I was first quoted $1610 before rebate but when a carrier was assigned my quote was bumped up to $1750. I would normally be outraged at the price hike when I was promised $1610 but because John was honest and was very upfront, it was okay. He gave me the choice of either having it picked up right away for an extra $140 or waiting for another carrier to take the job.

Anyway, days went by and my car got picked up and delivered by Exotic Carriers in 10 days. I received my car on New Years. My Z sat infront of a beautiful 2012 Porsche 911 Turbo S and needless to say, my car was the best New Years present to myself ever.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5180713
Quote or Order Cost:
$1750

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 1/12/2012 2:08:00 PM
John Alguire Red Carpet Auto Transport 480.347.0238 john@redcarpetautotransport.com Thank you for the nice comments and for your patients in this difficult move.We strive to give every client the best possible service and look forward to working with you in the future Raymond Thank you for your business, John