Car Transport NJ to TX by Red Carpet/JMN Transportation

ayush Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 9/30/2011 1:14:00 PM
I had my car picked up within a day which worked out in my favor as I decided to ship my car at the last moment. The ordering and payment process was smooth. However the agency did always seem to be out of sync with the actual transport provider pickup/delivery status.
The driver from JMN Transportation was very polite and prompt in their communications. The same person who picked up my car did the delivery. The delivery was done in a hurry and I did not notice some minor damages( several scratch marks on the roof) until after I got the car washed. Overall, prompt pickup and delivery and polite drivers/agents.

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 10/11/2011 3:20:00 PM
Cheryl@RedCarpetAutoTransport.com 602-438-4644 Dear Ayush, Thank you for your review my friend. It can be a challenge sometimes to work with carrier companies as their main concern is you as their customer and delivery of your vehicle in a safe and expeditious manner. When calling a carrier company for information about the customer's transport we have to rely on the information we are given, and sometimes the carrier bypasses the brokerage and concentrates on the customer which is truly the best way things should go. Here at Red Carpet we work with some of the country's best Carrier companies so you can rest assured that your vehicle will arrive safe and sound. Thank you for your review Ayush and the very best to you! Cheryl