Company Response Review Report Review
Driven not Transported and Dishonest

smith Submitted this review about Recovered Carriers
Review made Live: 9/27/2011 1:02:00 AM
Recovered Carriers LLC, Jude Stypa, was contracted by Evergreen Auto Transport, Stacey/Jerry, to transport my vehicle. The problem: my car was driven part of the way and damaged. The carrier also drove (thus far) through 2 toll booths and did not pay tolls. I have received 2 tickets, in my name. I have gotten no response from either Evergreen or Recovered Carriers. BEWARE: deceit, no follow up
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Arizona
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Jerry/Evergreen
Quote or Order Cost:
$1190

Company Response
jude from Recovered Carriers Submitted this response.
Response Date: 10/17/2011 1:16:00 AM
This trainee was terminated for driving this customer's vehicle to get food while his lead driver was sleeping. THERE WAS ABSOLUTELY NO DAMAGE DONE TO THIS VEHICLE WHATSOEVER. However, our policy CLEARLY states that driving ANY customers' vehicle for ANY personal reason is NEVER allowed. We did all we could do to prevent this, but unfortunately some of these so called drivers will interview great, but beware. This was ridiculous, we remain very sorry to this customer, but she has made it clear we will never live it down.