Review Report Review
Vehicle Move

Bill Submitted this review about Q Auto Transport LLC
Review made Live: 10/3/2015 8:13:00 PM
They promised me they would pick up the vehicle by a specific date and broke their promise by not picking the vehicle up. When I was getting concerned about the pick up date and would call them and tell them my blight I was assured it would be picked up by the date I was promised. When the pick up date came and nothing was happening I called Jona and would only get her voice mail. I called their general number and a dude assured me he would get to the bottom of this and get back to me in 2 hours. after 3 hours of not hearing from him I called again and a woman assured me she would get this straightened out and would come into work Sunday (her off day) to keep me informed. That never happened. This was as low as it can get. We had traveled out to Calif. to prep the vehicle to be moved. My brother had passed and I was receiving the vehicle and taking it to WI. to lessen the burden on his wife and children. I wanted needed to be there when the vehicle was removed so the family would not have that burden. Unfortunately that did not happen as I had to return home. I contacted Godspeed Transport Inc. and they made the transport happen within a few days. With Godspeed the car was on a truck headed to WI. without the drama I had with Q. Q had the nerve to call me as the car was in transport to ask if I still needed the car moved. I will also file a claim against Q with the better Business Bureau.
Shipment Details
Origin State:
California
Pickup:
Not Provided
Destination State:
Wisconsin
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
312543-UM
Quote or Order Cost:
$975